Solutions
CULTURE
Create and sustain the culture your credit union needs to continue growing and thriving
EXPERIENCE
Position all staff to create consistently positive experiences – for members and each other
LEADERSHIP
Advance the skills and regimen of every leader and drive the performance of today’s workers
Culture
A consistently vibrant culture is paramount to your credit union’s future success – you know that or you wouldn’t be visiting this page. But is your culture consistent? And is it vibrant? And is it the culture you need to be optimally successful in the future?
The Culture Assessment from FI Strategies is the best diagnostic tool to assess your current state and define the cultural strengths that position you for success and weaknesses that threaten your ability to achieve your desired future state. Used at organizations of every shape and size for over 25 years, it’s precisely what you need to be positioned to execute your growth plans and thrive for your communities, members, and employees.
Our assessment is the perfect foundation for creating your “Way”. Our consultants will walk you through a discovery and formative process that’ll produce the definition, structure, expectations, accountability, and priorities your teams need to maximize their performance with members and each other.
Let’s talk about assessing your culture and creating your way so your credit union will be positioned to thrive long into the future.
Experience
Creating great and memorable experiences that differentiate your credit union requires skills and behaviors delivered by staff, day-in and day-out. Every employee, regardless of position, needs to perform in a certain way and at a certain level in order for you to be successful – today and tomorrow.
Service is important, sure; but service alone isn’t nearly enough anymore. Today, credit unions need to be deliberate in deepening every member relationship and cementing satisfaction with members of every generation. This requires a much higher level of skill; it requires stepping from service to sales and that step needs to be taken with certainty.
Our consultants have been developing and delivering this type of skill development for many years and will produce the absolute best solution for your credit union. No off-the-shelf solutions – we will take industry best practices and blend them with the unique qualities and needs of your organization. The result: you can rest assured that your teams will be receiving the right kind of development for the experience culture you want to create.
Let’s talk about the right skill building solutions for your teams and take that necessary step into a relationship building culture.
Leadership
Creating the right culture and instilling the right behaviors are necessary steps; however, the vital component to sustained success at your credit union will be consistently strong leadership. From the C-suite to frontline managers to back-office supervisors, every people-leader needs to know how to lead their teams in the most effective manner.
But competent leadership isn’t something people are born with. It’s a skill that needs to be developed and a muscle that needs to be maintained. Young or old, experienced or not, all leaders need to develop and solidify their leadership skills if they’re going to be the leader their teams need them to be. The dynamics of your teams and culture have changed over the years … have your leaders changed with it?
Our consultants have worked with leaders at every level and in every type of organization. We are positioned to work with your leadership teams as well as individual leaders to bring out their best and position them to be the type of leader necessary in today’s environment and with today’s workforce.
Using a variety of assessment tools and processes and producing highly tailored solutions, FI Strategies is the partner you need to elevate the coaching and leadership performance of every leader in your credit union. From leadership skills to regimen to accountability, we will help you establish the culture your leadership teams need to be unified and individual leaders need to reach new heights.
Let’s Talk about creating the type of coaching and leadership solutions your credit union needs to drive the performance of today’s culture.
Transform Your Culture Today
Achieve success with our proven CULTURE, EXPERIENCE, and LEADERSHIP approach.