By focusing on making your people as happy as possible, your business success will follow. The financial services industry is faced with numerous challenges to future profitability. Check out this…
Far too many employees think their job is just a job. How many of your employees feel that way? Just one employee with this attitude can have a corrosive impact…
Incentive programs may represent the most perplexing conundrum in our industry. What started out as well-intention has turned into highly destructive to many cultures. In many instances the intent was…
Is it our systems that make us successful or is it our people? Could we replace our entire staff with new hires and still continue to succeed? When we meet with…
As our financial institution clients have been kicking off the new year and finalizing their goals and strategies for last year, I was reminded (and have reminded them) of the…