Create a “Joyous” Culture

Far too many employees think their job is just a job. How many of your employees feel that way? Just one employee with this attitude can have a corrosive impact…

Make Your Incentives Disappear!

Incentive programs may represent the most perplexing conundrum in our industry. What started out as well-intention has turned into highly destructive to many cultures. In many instances the intent was…

Find the Right Fit for Your People

Is it our systems that make us successful or is it our people? Could we replace our entire staff with new hires and still continue to succeed?¬†When we meet with…

Passion and People: the Tack to Success

As our financial institution clients have been kicking off the new year and finalizing their goals and strategies for last year, I was reminded (and have reminded them) of the…