Four Reasons Employees Need MVV

Creating a strong strategic plan is important to future success but more important is having a culture properly positioned to support it and carry it out. The first piece in…

Six Reasons to Invest in MVV

Your mission, vision, and core values has the potential to become the centerpiece of everything you do and the one component of your organization that can make you stand out…

Learn from Starbucks

For many years, Starbucks has been a retail we’ve largely admired and, in many ways, aspired to be like. Today, however, their brand and reputation have suffered greatly. And the…

Three Keys to Performance Success

CULTURE can be defined in numerous ways and that’s exactly the point – you need to define it YOUR way. Start by infusing passion into your core values and mission…

Assess Your Culture Now

For many of us, there has never been a more challenging time to be in the retail industry. Staffing shortages so severe that your favorite restaurant can’t open its dining…

Four Must Haves

Commonly, leaders spend a great deal of time, effort, and money trying to motivate their employees and create an optimally productive environment. Afterall, employee motivation is a fundamental aspect of…

Four Bookstore Strategies Your Credit Union Should Adopt

Ten-to-fifteen years ago, when my son was young, we spent many evenings at our neighborhood Barnes & Noble bookstores. Grab a pizza and go hangout at “B&N” was a very frequent occurrence. We loved spending hours there; it had so much to do to entertain kids and adults.

Today More than Ever – Employee Empathy!

Today, more than ever, your credit union has a magnificent opportunity to standout for the right reasons with members and employees. In order to capitalize, your culture needs to be…

Stop and Listen Before Planning This Year

While strategic planning is a vital process for success, an important (and often overlooked) aspect of it is to assess your current culture. Accurately and thoroughly determining where you’re at…