Today’s leaders need to have their fingers on the pulse of their credit union, their department, and their branch. We need to have our eyes and ears focused on how…
Continue Reading Gaining Insight – Listening to the Right Voices
1. How do you describe your credit union when introducing it to someone for the first time? Nymeo is a locally rooted credit union. As a financial institution, we are…
We all do it. Something comes up and we drop everything to give all our attention to a fire that needs to be put out. Before we can even get…
In our last article, we talked about the near-fatal mistake Starbucks has made by focusing too much on technology and too little on keeping focused on delivering the human touch…
1. How do you describe your credit union when introducing it to someone for the first time? We are a member-owned, not-for-profit cooperative governed by a volunteer board that wants…
Is accountability a dirty word at your credit union? Do you see finger pointing when something negative happens? Is there a lack of stepping up and taking responsibility for outcomes?…
Have you been in a Starbucks lately? It’s a much different experience than just a few years ago – and not for the better, in our opinion. Your friendly neighborhood…
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